Heather Lynch
A central objective of the University’s strategic plan, Vision 2010, is to remain “a university that places students at the core of its educational mission.” As a result, the University has implemented a number of new initiatives to improve processes and services.
One of these is the Imaging and Workflow Project, a sub-project of Project Fusion. It involves digitizing student files and transferring the information into software that is accessible via a secure log-in to a web-based application.
The Imaging project increases accessibility and efficiency in processing a student’s file during the admission process. Not only does the Imaging software permit faculties and services to view student files from their desks – or anywhere they can connect to the University’s network, it also eliminates bulky paper files.
The Imaging team began integrating the Imaging software into the undergraduate admissions process in fall 2006. Since then, the admissions office has used the software to digitally store and analyze all undergraduate documents for students applying for fall 2007 admission. In January 2007, this project was expanded to include admissions for Health Science graduate applications.
“My team was very excited to be the early adopters of the imaging technology, and now, after a brief ramp-up period, they are finding the system is helping them perform their jobs more efficiently,” says Claudette Vachon, operations supervisor, Logistics, Undergraduate Admissions.
The Imaging and Workflow team is also piloting a new project with the Faculty of Engineering. They are expected to complete this work in fall 2007. In addition, the team is assisting the Financial Aid and Awards Service with its transformation towards digitizing its files.
These new user-friendly systems are making administrative processes more efficient, which translates into improved services for students.
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